You’ve finished your TileCloud Design appointment… What’s next?


Shortly after your design meeting your designer will email through a detailed summary of the appointment. This will include links of all the tiles and tapware discussed, the corresponding grout colours for each tile and suggestion on how and where to lay the tiles for your project.

Receive your samples

If your appointment was conducted in-store then you'll be able to walk away that day with your samples! For appointments held via zoom, we'll ship them to you free of charge. Shipped samples will arrive between 5-7 business days! We encourage you to place these samples in the corresponding space(s), look at them at different times of day (as lighting can vary), and place them alongside any other samples you may already have for bench tops, cabinetry, tapware etc.

Tradie Talk

Communicate to your trades to make sure that all the tiles you’ve selected are the appropriate tiles for your project. Run through your TileCloud plan with your tiler. This will include where certain tiles are going, how they are being laid, what grout colour will be used, wastage allowance and tile trim/ mitring options. Be sure to read our blog about 6 things to discuss with your tiler, before tiling! so nothing is missed!


Gather your floor plans and sections of your space/s and send them to your TileCloud designer (If you haven't already shared them during your design appointment). Let your designer know of any changes to your floorplan and/or your tile and tapware selection and if you need grout and silicone included in your quote, the team will then come back with an itemised quote for your selections. If you need to make any changes prior to placing you order - no worries! Just let your designer know of any changes and we can amend the quote accordingly. 

Placing your order

Please bear in mind that a quote is not holding any stock and shipping can take anywhere from 5-14 working days to be delivered to you (depending on where you're based), so we usually suggest ordering at least 1 month prior to when you're tiling will begin to ensure your not disappointed.
As a special thanks we offer some perks for your next order!
10% off your next order with a minimum purchase of $500 when you submit a review + upload a photo
5% off your next order with a minimum purchase of $500 when you submit a review.
You will receive an email post purchase once you have submitted your reviews with an automatically generated code.



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