Shipping currently takes between 5-14 working days. The shipping cost is based on your postcode and is calculated during checkout. We offer a flat rate regardless of order size, pricing starts from $70 and varies depending on the state you live in. Please refer to our help centre for a full breakdown of prices and est. delivery times. TileCloud doesn't currently offer an express shipping option. In the unlikely event your order arrives damaged, incorrect or faulty, TileCloud will replace the affected tiles. Please document any damage or issues with photos (ideally still in original packaging) to help identify the cause so we can continue to make our service better in the future.
Together with our real-time ordering system, TileCloud commences orders immediately on confirmation. Please choose carefully as refunds cannot be given after an order has been placed for change of mind. To assist customers in the decision making process, we encourage you to utilize our 5 samples for $15 service so you know exactly what you are getting prior to placing your order. All tiles can be exchanged within 30 days of delivery. Return shipping to TileCloud’s Sydney warehouse in Rosebery, NSW 2018 is to be arranged and paid for by the customer. There is a 25% re stocking fee on any exchange.
Used for the bathroom floor in our 1950s weatherboard and they add that bit of something special to our space!
| Tile Quality |
Rated 4 out of 5
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| Customer Service |
Rated 5 out of 5
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| Web Images vs Real Life |
Rated 5 out of 5
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We love our new tiles, all of them came in great condition, colour matched the pictures and they feel really nice. Will definitely buy from tile cloud again
| Tile Quality |
Rated 5 out of 5
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| Customer Service |
Rated 4 out of 5
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| Web Images vs Real Life |
Rated 4 out of 5
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It looks just like in the product photos. The feel is a matte definitely, no chance of slipping on it. I used it mostly as floor tiles for my bathrooms. It has a modern fresh feel compared to other Picasso/encaustic tiles.
| Tile Quality |
Rated 5 out of 5
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| Customer Service |
Rated 5 out of 5
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| Web Images vs Real Life |
Rated 5 out of 5
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We love, love, love our porch tiles! We receive so many compliments from people walking past. Ordered online - easy to order & can’t fault delivery - super fast!
| Tile Quality |
Rated 5 out of 5
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| Customer Service |
Rated 4 out of 5
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| Web Images vs Real Life |
Rated 5 out of 5
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It took us quite awhile to select these tiles and we are very happy with our selection they look great
| Tile Quality |
Rated 4 out of 5
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| Customer Service |
Rated 4 out of 5
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| Web Images vs Real Life |
Rated 4 out of 5
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