frequently asked questions:
What is yabby tapware?
What is yabby tapware?
Yabby is an Australian company that specialises in tapware and hardware products to compliment your bathroom, kitchen or laundry renovation. The range includes taps, mixers, showers and accessories. Yabby offers products that are the intersection of quality, design and price. The premium product without the premium price.
How long does it take for my samples to arrive?
How long does it take for my samples to arrive?
Your tapware samples will take up to 5 business days to arrive.
How long does it take for my full order to arrive?
How long does it take for my full order to arrive?
It will take up to 12 business days for you to receive your order from the order day.
For any delivery related queries please contact our customer service team
quoting your order number via live chat, email to sales@tilecloud.com.au or via
phone (02) 9557 6785. Our office is open 9am-5pm AEST Monday - Friday.
TileCloud is closed on public holidays.
How do I care for my tapware & hardware products?
How do I care for my tapware & hardware products?
Products should be cleaned regularly with a soft sponge or micro fibre cloth using a
mild soapy detergent such as dishwashing liquid mixed with water. Do not use
acidic cleaners, cream cleaners, bleaches, scouring scrubbers, steel wool or
other abrasive cleaning supplies to clean your yabby products. Damage caused by
improper care will not be covered by warranty.
What material are your tapware & hardware products made from?
What material are your tapware & hardware products made from?
Solid, lead-free brass.
Can your products be used outdoors?
Can your products be used outdoors?
Our tapware range is designed for internal use only and not warranted for outdoor use.
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