TileCloud Gift Card

Looking for the perfect gift? Why not buy someone a TileCloud gift card. This is the perfect start to any renovation.

Great as a wedding gift, birthday present or just because.

 The TileCloud Digital Gift Card is sent via email.

 TileCloud gift cards are subject to the following terms and conditions:

1. Gift Cards are valid for 3 years from date of purchase.

2. Gift cards can be redeemed against all products on www.tilecloud.com.au

4. Gift cards are non-transferable. Proof of identity required upon use.

5. Gift cards may not be returned or redeemed for cash.

6. If your order total is less than the value of the gift card, the remaining balance will be available to redeem against subsequent orders.

7. All remaining balances exceeding the value of your gift credit or store credit must be paid via an alternate payment method.

8. All returned items which were paid for using a Gift card, are redeemable for store credit only.

9. Gift cards will be sent to the email provided once the full order and payment has been processed.

10. TileCloud is not liable for delivery of a gift card or credit note to an incorrect or non-existent email address. This is the sole responsibility of the purchaser.

11. TileCloud is not responsible if a gift card is lost, stolen, destroyed or used without permission.

12. TileCloud reserves the right to cancel a Gift Card if we deem such action necessary.

Sales tax and shipping is applicable on any products purchased with an TileCloud Gift Card

Shipping costs and timeframes are calculated at checkout based on your post code. Our flat rate shipping starts from $70 and delivery timeframes range from 5-14 working days. In the unlikely event your order arrives damaged, incorrect or faulty, please raise a claim within 2 business days of receiving your order and we'll sort it out for you!

All ThermoGroup products can be returned within 30 days of delivery for a refund (excluding
shipping fees). Returns will not be accepted outside of the 30-day period.
• Return shipping to TileCloud’s Warehouse is to be arranged and paid for by the customer.
• To be eligible for a return you must be a full paying customer. If you did not purchase the
product, you are not eligible for a refund. A receipt or proof of purchase is also required.
• Goods must be returned in the original packaging, undamaged and in a saleable condition.
• Returns will not be accepted if product has been installed or used

Please refer to the Thermogroup website for terms, conditions and warranty information.