Thanks for asking! Enjoy 20% off site-wide during our Black Friday sale.
Our Black Friday sale runs from 6:30am (AEDT) on Monday 18th November until 11:59pm (AEDT) December 2nd.
Book a free design appointment with our expert team of interior designers. We'll help you select the perfect tiles, bathware and tapware in your appointment. At the end of the appointment, you’ll know exactly which items you need and how much everything costs - all in a neat little quote. Book here (https://tilecloud.com.au/pages/book-a-design-appointment). Alternatively, download our tapware shopping list here (https://tilecloud.com.au/products/tapware-shopping-list) to help with your tapware selections.
No discount code needed! Our website will show pricing with the discount already applied.
Great question! All products are included in the Black Friday sale.
Yes, our Black Friday sale is available in-store as well. We’d love to see you!
Unfortunately, not. Changes aren’t possible after placing an order, but you can return items as needed. See our Returns Policy for details.
To avoid delays, please place separate orders for in-stock and pre-order items.
Yes, showroom pick-up is available. Just allow 30 minutes for processing after you place your order.
Yes, returns are allowed within 30 days for tiles (with a 25% restocking fee) and 100 days for tapware. Refunds will be based on the sale price paid.
Once an order is placed during the sale, it cannot be canceled.
With Black Friday demand, dispatch may take 4-5 days to ensure all orders are processed smoothly.
Delivery times may vary. Please check our website for the latest updates on shipping timeframes.
Due to high order volume during the Black Friday sale, we’re unable to hold any orders at this time.