★ Reviews

Help Centre


How long does it take for my samples to arrive?

How long does it take for my full order to arrive?

I ordered 5 days ago when will I get my order?

I ordered 10 days ago when will I get my order?

My order has shipped, but when I track it I cannot see any updates.

I want to express deliver an order.

How will my tiles be delivered?

Do I need to be home to receive my order?

How much does delivery cost?


I have purchased 4m2 of tiles, but have only used 2m2 can I return the 2m2 I have not used?

Do you accept returns?

I just placed my order this morning but I do not want my tiles anymore, can I get a refund?

Can I exchange my tiles?


My tiles arrived broken, what do I do?


I am not sure how to choose my grout and silicone colour?

I do not know if this tile size will look great in my space?

I am unsure of what tile material is correct for my home look and purpose, can you help?

Bills & Payments

Why does Afterpay say my order amount is too high?

Do I need an existing Afterpay account?

What methods can I pay on?

Do you offer interest-free finance solutions?

5 Samples for $15

How long do I have to redeem by 5 samples for $15 discount?

How many times can I redeem $15 discount from my sample pack order?


Do you have a price beat guarantee for your tiles?

Didn't find the help you were looking for? Get in touch with us. Contact