TileCloud Zoom Design Help

5.0
Rated 5.0 stars
5 Reviews
Quantity:

DETAILS
Our in-house design team is here to help you create your dream space.
Book a TileCloud design appointment and we will do the hard work for you.
SHIPPING

Shipping currently takes between 5-14 working days. The shipping cost is based on your postcode and is calculated during checkout. We offer a flat rate regardless of order size, pricing starts from $70 and varies depending on the state you live in. Please refer to our help centre for a full breakdown of prices and est. delivery times. TileCloud doesn't currently offer an express shipping option. In the unlikely event your order arrives damaged, incorrect or faulty, TileCloud will replace the affected items. Please document any damage or issues with photos (ideally still in original packaging) to help identify the cause so we can continue to make our service better in the future.

RETURNS AND EXCHANGES

Together with our real-time ordering system, TileCloud commences orders immediately on confirmation. Please choose carefully as refunds cannot be given after an order has been placed for change of mind. To assist customers in the decision making process, we encourage you to utilize our 5 samples for $15 service so you know exactly what you are getting prior to placing your order. All items can be exchanged within 30 days of delivery. Return shipping to TileCloud’s Sydney warehouse in Rosebery, NSW 2018 is to be arranged and paid for by the customer. There is a 25% re stocking fee on any exchange.

SAMPLES

Customers can purchase 5 tile samples for $15. This $15 is redeemable upon purchase. Customers can also purchase tapware colour samples. Each tapware colour sample is $5. Customers can purchase a combination of tile and tapware samples within 1x transaction (Up to 5 at a time) If your sample order exceeds $15, only $15 is redeemable upon full order purchase.

5.0
Rated 5.0 stars
Based on 5 reviews
Total 5 star reviews: 5 Total 4 star reviews: 0 Total 3 star reviews: 0 Total 2 star reviews: 0 Total 1 star reviews: 0
100%would recommend this product
5 reviews
  • SH
    sarah h.
    Verified Buyer
    I recommend this product
    Rated 5 stars
    7 months ago
    So good!

    The design service was soooo helpful in providing guidance and clarity in choosing tiles for our big reno. Obsessed with all the tiles particular sage Newport with the Paddington grey

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  • KB
    Kara B.
    Verified Buyer
    I recommend this product
    Rated 5 stars
    7 months ago
    Sample tiles

    I really found the zoo service helpful. Getting the samples to put in the room and having them delivered so quickly was great customer service.

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  • SS
    Sally S.
    Verified Buyer
    I recommend this product
    Rated 5 stars
    8 months ago
    Courtney was very helpful!

    I am an amateur so needed some guidance I could understand. Courtney took the time and many follow up emails to help me get my ideas together in a practical way, and working in with what our builder had included!

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  • TD
    Thomas D.
    Verified Buyer
    I recommend this product
    Rated 5 stars
    8 months ago
    Really helpful session :)

    The Zoom Design Consult was really helpful and went beyond just choosing tiles to helping with other materials for the renovation. I was pleasantly surprised by how much I got out of the session. Well worth investing in :)

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  • SK
    subhashini k.
    Verified Buyer
    I recommend this product
    Rated 5 stars
    9 months ago
    Really impressed

    Very helpful!

    Thank you

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