★ Reviews

Frequently Asked Q's

To help you along the way (in the right direction), we have composed some frequently asked questions by our customers. If you don't see the answer a question you have here do not hesitate to contact our friendly team. We understand picking and planning tiling for your project can be tricky - Luckily we have lots of experience in this department!

 

 

  1. How long do samples take to arrive?
  2. 5 Days
  3. How long does my full order take to arrive?
  4. Our website states it takes 12 days for you receive your order from order day.
  5. I ordered 5 days ago when will I get my order?
  6. Our website states it takes 12 days for you receive your order from order day.  As you placed your order 5 days ago, we are still processing it and will send you an email confirmation as soon as it ships.
  7. I ordered 10 days ago when will I get my order?

A. Thank you for calling, let me check with my dispatch team and get back to you ASAP, Can I have your order number, name and phone number.