To help you along the way (in the right direction), we have composed some frequently asked questions by our customers. If you don't see the answer a question you have here do not hesitate to contact our friendly team. We understand picking and planning tiling for your project can be tricky - Luckily we have lots of experience in this department!
- How long do samples take to arrive?
- 5 Days
- How long does my full order take to arrive?
- Our website states it takes 12 days for you receive your order from order day.
- I ordered 5 days ago when will I get my order?
- Our website states it takes 12 days for you receive your order from order day. As you placed your order 5 days ago, we are still processing it and will send you an email confirmation as soon as it ships.
- I ordered 10 days ago when will I get my order?
A. Thank you for calling, let me check with my dispatch team and get back to you ASAP, Can I have your order number, name and phone number.